This post is an excerpt of a post that originally appeared in TLNT on September 7, 2015.
People love getting actionable information. I see this all the time at Talmetrix: When I give the team updates, they don’t just want a high-level overview. They want easy access to the specific data that relates to their work. At a high-growth company like ours, that means insights into our performance, revenue and customers.
As a part of these specifics, I like to give a lot of feedback. Feedback that’s useful, frequent and in real time improves performance as people connect their own actions with business outcomes. It’s also key to building a strong team that strives for excellence. Finally, feedback is big part of creating an engaged workforce: When it’s effective, fast and useful, feedback fosters a sense of belonging and shared goals among employees.
Here are some of my favorite tips to provide real-time feedback at your organization.
Diversify Your Channels
Don’t use just one tool to connect, communicate and engage with your employees. It’s too easy to ignore when feedback comes through on just one channel. We like to meet face to face, but also use Presto, Hipchat, Slack and other tools that can communicate feedback instantly.
Break It Down
We follow agile project methods here — we break down projects into smaller, manageable tasks and then hold “work in progress” meetings to get a sense of what’s working and what’s not on our projects. The focus is targeted, and we get an immediate sense of how things are going and what still needs to be done. These meetings help ensure productivity and quality remain high, focused and aligned with our greater business goals.
Want to know two more ways to make real-time feedback easy and boost employee engagement? Read the rest of my post on TLNT.
Talmetrix is an employee feedback and insights solution that helps organizations better attract and retain talent to achieve business goals. Our solution makes it easy for organizations to capture employee feedback (feelings) and organizational data (facts) to discover actionable insights. With a unique combination of software, content, data, and advisory support we can help you measure and improve your employee experience. Contact us today to learn how your company can start achieving better business results.